Support And Service After Your Purchase

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Answer
Our experienced support staff has assisted 1000’s of homeowners and installers with issues in the field.  Every job and installation is unique, rest assured that we can assist you with everything from design to troubleshooting, whenever you need it. Our normal business hours are 8am to 4pm EST

You may also contact our service at support@integral-lighting.com

Call 800.861.1364

Where do I use the Integral Lighting 18? fixture?

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Answer
The IL18.xxx and IL18.xxx.500 was designed specifically for illuminating columns. The fixture has also proven itself perfect for adding safety to step and tread situations when the step width exceeds 48″.

Do I need an electrician to install Integral Lighting?

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Answer
No. Integral Lighting operates on low voltage (12 volts). Once you determine the quantity of fixtures desired, the transformer is plugged into a nearby 120 volt receptacle. Low voltage cable is routed throughout the installation and the fixtures are connected. Detailed instructions are included and we offer toll free assistance for your convenience. Call 800.861.1364 if you would like to discuss your project prior to installation.

Can I purchase directly from Integral Lighting?

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Answer
Integral Lighting does not sell directly to the general public. We have Authorized Distributors in many states which can be located by visiting our dealer locator. Many of the distributors can help you with layout assistance and lighting details which you will need for a successful installation.

Additionally, you may contact our office for support at 800.861.1364 during normal business hours Monday through Friday 8am to 4pm EST.

How do I obtain pricing on Integral Lighting products?

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Answer
The final price of our product is determined by our Authorized Distributors. Realize that they are independent and both pricing and expertise for your project will vary from one to the next.

Visit our dealer locator to locate a dealer near you or call 800.861.1364 for assistance.

Am I able to purchase Integral Lighting as a homeowner?

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Answer
Yes. We will assist you in locating an Integral Lighting Authorized Distributor in your area or online that can process your request in a timely manner. In the event that the dealer does not have your model or finish selection in stock, we ship the same day, Monday through Friday via UPS.
Same Day Shipping when an order is placed by 2:00 pm EST.  Guaranteed.