How do I obtain warranty service for Integral Lighting products?

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Answer
If you are an end user, please contact your installer or Authorized Distributor for service. In the unfortunate event that your installer or distributor is not available, please contact us directly at 800.861.1364 during normal business hours Monday through Friday 8 am – 4 pm EST.  We will make every attempt to ensure that your concern is handled in a professional manner in accordance with our Lifetime Limited Warranty.

Visit here for more details.

Can I obtain replacement parts?

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Answer
You are covered! If you have lost screws or scratched a faceplate, we make it easy. Call 800.861.1364. We will promptly process your request.

Visit our replacement parts for more details.

Can I change the color of my Integral faceplates?

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Answer
Your fixtures are installed and they don’t match the wall. Now what? We will accommodate most changes at no additional cost. We understand that installations look differently once completed.

Contact your local Authorized Distributor or call 800.861.1364 to obtain exchange information.

What is your Guaranteed Lifetime Service?

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Answer
Our Guaranteed Lifetime Service is above and beyond our Lifetime Limited Warranty. It extends the coverage of all of our fixtures and guarantees service when you require it. In particular, your LED fixtures are extended to 15 years (based on 40,000 hours or 6 hours per day operation) when you follow our recommended guidelines for installation.

Our Guaranteed Lifetime Service is available to the original purchaser of the product and is easily validated by registering your purchase and installation.

It’s simple to get started … go to Guaranteed Lifetime Service or call 800-861-1364.