Why doesn’t Integral Lighting utilize DC LED chips?

admin

Answer
Until recently, Direct Current (DC) LEDs were the widely accepted method of converting a fixture to LED. DC LEDs require additional electronics within the system, commonly referred to as “the driver.” This converts the transformers AC power to DC and makes the LED operate.

We worked closely with chip designers and packagers to supply a hybrid 12 volt AC LED that requires no conversion of power. Our LED operates on AC voltage.

Simply put, less electronics = less potential failure.

Do Integral LED fixtures experience voltage drop?

admin

Answer

Integral Lighting fixtures that are equipped with our 12vAC LED package operate with voltage from 8.0 volts to 12.5 volts. The ultra-low energy consumption of our LEDs virtually eliminates the voltage drop associated with standard incandescent landscape lighting installations.

Do you have a replaceable LED lamp for my Xenon fixtures?

admin

Answer
Yes. We offer a T5 Wedge Base LED lamp that is designed with 5 LEDs for a full 360° light distribution. We offer two different color outputs to match your desired look and feel. They fit into existing sockets on our IL6.xxx and IL18.xxx fixtures for an easy LED upgrade.

  • IL200.180… 3000K white output
  • IL200.185… 2700K warm white output

Order directly from Replacement Bulbs & LED Lamps or purchase locally from your Authorized Distributor.

How do I identify the new 2015 LED package?

Integral Lighting

Answer
The previous Integral Lighting LED version .20 was produced 07/2008 through 07/2015.

The new and improved LED version .40 is being produced from 08/2015 through now.

To identify which LED version…

  • Previous LED version .20 has 16 round phosphor dots (yellow) in the white ceramic holder.
  • New LED version .40 has 4 individual rectangular phosphor chips (yellow) in a cluster.

In addition to the look of the LED itself, our labels were updated with the correct wattage consumption to help identify which version you have installed. The wattage will be indicated on the fixture label (under the faceplate) and the box label.

Do I need to notch the concrete block to install my fixture?

admin

Answer
Generally speaking, no. The idea behind our fixture is to remove the sawing and cutting that was traditionally required to install a light into a wall. You may find it necessary to cut for channeling the wire where a gap does not accommodate your layout.

How energy efficient is the new LED package?

Integral Lighting

Answer

Our new LED package is operating on 12vAC and is more efficient than our previous version. This new package will save you more money over the life of the fixture. The following is the energy consumption and annual estimated cost to operate per model…

  • IL300.xxx.xxx… .25 watt consumption… $0.05 annual cost
  • IL4.xxx.500… 1 watt consumption… $0.18 annual cost
  • IL6.xxx.500… 2 watt consumption… $0.36 annual cost
  • IL600.xxx.xxx… .50 watt consumption… $0.09 annual cost
  • IL18.xxx.500… 4 watt consumption… $0.72 annual cost
  • PL24.xxx.500… 3 watt consumption… $0.54 annual cost

For a better perspective, our IL6.xxx Xenon lamped fixture operates on approximately $1.98 annually.

These estimates of cost are based on 4 hours of operation per day and the average cost of electric as calculated by the USEIA. To learn more, please visit U.S. Energy Information Administration.

Why does my transformer turn on, off, and then back on after a period of time?

admin

Answer

Most low voltage transformers are equipped with thermal protection. If your power unit is undersized (overloaded) it is probably overheating and causing the thermal protection to shut down the unit. Consider using a larger transformer or splitting the load to an additional unit.

Can I mount my low voltage transformer inside?

admin

Answer
No. Generally speaking, low voltage transformers are listed and labeled for “Outdoor Use Only.” If your installation requires an indoor transformer, consult your local electrical codes… you may be able to purchase a low voltage power supply locally for that specific use. Remember that if you are using a photocell, you may have to make other provisions for controlling the outdoor lighting.

Can I use the previous version and new version together?

Integral Lighting

Answer
We have taken every measure to match the light output of the new version with the previous version. The color output remains consistent, however, due to the lumen maintenance factor (LM80), the LEDs may age at different rates.

The new upgraded LED version may age more slowly compared to the previous version. The LM80 has been improved and will maintain output consistency over its lifespan. You may not notice a variance upon installation, but it may affect the fixture’s output over a longer period of time. It may or may not be detected by the human eye, dependent on surface color and texture, but we do not recommend mixing the two versions on the same job.

We have reserved limited stock of the previous LED version to accommodate future add-ons to hardscape projects. Please discuss your project with your Authorized Distributor or call us directly to assist you with your order.

Why is my transformer making a humming noise?

admin

Answer

Low voltage transformer cores are built from thin steel laminations that are stuck together. The cycling on and off over time may have loosened the laminations, creating a slight vibration. This is typical of units that have not been encapsulated with epoxy during the manufacturing process. It does not mean that your power supply will fail.